Title:  Program Officer

About Us

The Department of Transport and Planning seeks to create thriving places and connected communities by ensuring Victoria’s transport and land use is safe, sustainable and integrated. Our job is to further integrate the transport network, and land uses to improve the delivery of services to Victorians for simpler, quicker and safer journeys that connect people and places and support Victoria's prosperity and liveability. The department is an equal opportunity employer and welcomes applicants from a diverse range of backgrounds, including veterans, people who identify as Aboriginal and Torres Strait Islander, have a disability, are from varied cultural backgrounds and those who identify as LGBTIQ+. The department provides workplace adjustments for applicants with disabilities.

Transport Service is a Group within Department of Transport & Planning, and is responsible for delivering safe, reliable and accessible transport infrastructure and services to all Victorians. 

About the role

This is a Fixed term role for 24 months

The Program Officer is a position within Gippsland and Capital Delivery and is responsible for ensuring projects are ready for delivery. The Program Officer develops plans for projects and work packages, oversee effective project governance and assurance processes and manage program risk. Liaising with key internal and external stakeholders throughout the lifespan of a project to ensure its successful delivery.

To access the Position Description, please click here.

Position Outcomes / Accountabilities

You will be responsible for (but not limited to) the following duties:

• Continuous Improvement – The incumbent has contributed to identifying current and emerging issues and opportunities and has assisted the team to make continuous improvements to processes and/or efficiency. 

• Problem Solving – The incumbent has participated in problem solving activities, including contributing ideas and maintaining a solutions-based approach to issues. 

• Project Coordination – The incumbent has effectively coordinated projects of defined scope under guidance, ensuring they are delivered on time and within budget and to specified, established, and recognised work procedures and quality standards. Reports have been prepared and supervisors have been made aware of the status of projects. Any issues identified have been reported and escalated appropriately.

• Customer centred – The incumbent has represented Department in a professional and customer centred manner when interacting with clients and stakeholders, effectively resolving, escalating, or redirecting issues as necessary. 

• Promote and support safe, inclusive, and flexible team operations. 

• In line with Section 31A of the Public Administration Act 2004 (Vic) other duties may be assigned consistent with employment classification, skills, and capabilities.

Key Selection Criteria

We are seeking a candidate who demonstrates foundational capability in innovation and continuous improvement, contributing ideas to enhance work effectiveness and maintaining quality under pressure. You will apply critical thinking and problem-solving skills to resolve issues by interpreting guidelines or analysing available information, consulting as needed. Strong foundational project delivery skills are essential, including task prioritisation and accurate record-keeping. The role also requires an applied focus on customer satisfaction, with a drive for continuous improvement and innovation. Finally, you will value partnering and co-creation, supporting collaborative processes with clear communication and a solid understanding of co-design principles.

Personal Attributes

We are looking for someone who demonstrates flexibility and adaptability by responding quickly to changing priorities and working comfortably with cross-organisational teams. The ideal candidate will also be a collaborative team player who shares information openly, acknowledges the contributions of others, and steps in to support colleagues when needed.

Qualifications and Experience

Desirable

• Project Management Experience 

• Background in civil construction

Role Specific Requirements

• Drivers License

What we offer

• Meaningful work making Victorian communities more accessible and liveable.

• Professional growth and development opportunities across the department and the wider Victorian Public Services

• A hybrid working model focused on collaboration and teamwork.

• Optimal work-life balance initiatives including flexible working arrangements.

• Opportunity to work across multiple urban and suburban hubs.

• We prioritise the development of a safe and inclusive culture.

Culture Value

We are an equal opportunity employer, embracing a diverse range of applicants such as veterans, and people who identify as Aboriginal and/or Torres Strait Islander, LGBTQIA community members, individuals with disabilities and/or health conditions, as well as those from varied faith and cultural backgrounds. At our department, we prioritize the development of a safe, inclusive, and high-performance culture through shared actions and behaviours that align with our strategy and direction. This empowers our employees to effectively contribute to our goals.

How to Apply

Click the ‘Apply’ button and follow the prompts. Applications should include a resume and a cover letter.  Applications close 11.59pm on 20th May 2025. For further information about the role please contact  Mark Gigliotti at

Mark.gigliotti@transport.vic.gov.au.

Preferred applicants may be required to complete a Police check and may be subject to other pre-employment checks. Information provided to the Department of Transport and Planning will be treated in the strictest confidence.

Please let us know via phone or email if you require any adjustments to ensure your full participation in the recruitment process or if you need the ad or any attachments in an accessible format (e.g., large print) due to any viewing difficulties or other accessibility requirements.