Senior Adviser, Business Solutions and Process Improvement

As the Senior Adviser you will lead the design, development and implementation of digital and automated solutions that improve business processes, strengthen data quality, and enhance operational efficiency across VPSC.  

This role is ideal for someone who enjoys solving complex problems, translating ideas into practical digital tools, and influencing stakeholders to achieve meaningful, systemwide change.   

This is a Fixed term, full-time position until 26/02/2027.

What you’ll do: 

• Lead end-to-end design and implementation of digital and automated solutions and process improvements.  

• Translate improvement needs into practical solutions using tools such as Power Automate, Lists and Forms.  

• Develop and maintain standardised processes, documentation and training to embed sustainable change.  

• Build strong relationships with stakeholders to secure buy in and align initiatives to organisational priorities.  

• Prepare clear, high quality reports, briefs and presentations. 

• Support an inclusive team culture and mentor junior staff 

 Who we’re looking for  

• Experience delivering digital, process improvement or system implementation projects.  

• Strong digital literacy, with the ability to explain technical concepts clearly.  

• Effective stakeholder management and communication skills.  

• Adaptability and sound judgement in managing competing priorities.  

• Strong analytical and problem solving capability.  

• Qualification in business, IT, digital innovation or related field (or equivalent experience). 

For more details regarding this position, please see attached position description here

 If this role sounds like you, submit an up-to-date CV and cover letter that outlines why you’re the right person for the job. You do not need to supply individual responses to the key selection criteria.