Investigator

About us

The Essential Services Commission is Victoria’s independent economic regulator of essential services supplied by a range of industries. The commission’s functions include:

• making regulatory decisions with respect to prescribed industries (including price determinations, licensing, customer protection and access disputes).
• undertaking reviews and providing advice to Ministers on a range of economic and regulatory matters.
• administering the Victorian Energy Upgrades program.

About the role

The enforcement team investigates regulatory breaches and takes enforcement action, including the effective use of litigation. The primary responsibility of the investigator role is to conduct investigations and gather evidence to inform regulatory decisions with a strong focus on improving outcomes for consumers.

The role requires strong writing, negotiation and problem-solving capabilities with an outcomes and delivery focused approach. The role requires stakeholder management skills to liaise with other members of the Energy Division and our external retail energy businesses, consumer groups and industry groups.

This is a fixed term position for two years. The work location for this position is 570 Bourke Street, Melbourne with hybrid work arrangements available.

Key accountabilities

In this role, you will:

• Conduct investigations into potential regulatory breaches.
• Contribute to the development and updating of relevant policies and procedures.
• Gather and review evidence. Research, analyse and interpret information to inform briefings and decisions.
• Prepare clear, factual case notes, correspondence and internal reports for senior review.
• Please refer to the attached position description for the principal functions and key selection criteria.

How to apply

Click the ‘apply now’ button to be redirected to our recruitment platform, where you may need to create an account to submit your application.

All applications should include:

• a resume; and
• a cover letter addressing the key selection criteria, highlighting your skills and relevant experience in relation to the role.

If you require any adjustments to equitably participate in the recruitment process, or need an alternative format to any of the application material, please contact people.culture@esc.vic.gov.au for support.

Our commitment to fostering a diverse, inclusive and flexible workplace

Be part of a highly respected and professional organisation that allows you to apply your knowledge while supporting flexible working arrangements that allow you to balance work and life. You’ll be working in a dynamic and collaborative environment with opportunities for professional growth. 

We are Equal Employment Opportunity employer with inclusive leaders committed to driving a workplace culture that prioritises equity, safety, respect, and flexibility for all staff. We uphold the principles of Aboriginal self-determination in caring for our community.

We welcome applicants from a diverse range of backgrounds, including Aboriginal and/or Torres Strait Islander peoples, people of any age, gender identity, parental/carer status, ability, religion, or cultural backgrounds.

For more information visit https://www.esc.vic.gov.au/about-us/careers

Other relevant information

Applicants must have corresponding work rights for the advertised employment period to be appointed to this role. Ongoing positions are only available to Australian/New Zealand citizens or Australian Permanent Residents. 

Preferred applicants are required to undergo mandatory pre-employment screening, which includes a national criminal history check, right to work verification, qualification checks, statutory declaration disclosing any previous misconduct investigations and declaration of private interests.